* The college and hospital are located in the vast and spacious campus of BABA BAIDYANATH INSTITUTE OF MEDICAL SCIENCES AND RESEARCH in Deoghar, Jharkhand. It can be easily accessed being in a busy part of the city.
*The college and hospital are about 5 Km from the Jasidih Railway Station and 12 Km from the Deoghar Airport and Bus Stand and is well connected by autos and taxis.
* The reception counter is open round the clock with friendly and approachable staff ever ready to help.
* Each floor is equipped with a floor chart to ensure smooth functioning on entering the hospital.
* There is also a Help Desk located at the Upper Ground Floor of Hospital Building (Block No.8) for any further help
* All Casualty Services equipped efficient duty doctors 24 x 7.
* Emergency Services are also available for all Specialties round the clock
* All OPD consultations are available to the patients completely free of cost.
* OPD services are available from Monday to Saturday from 9:00 am to 3:00 pm.
* Emergency Services are available round the clock on all days.
* Various Out-Patient Services available in all Departments - General Medicine, General Surgery, Obstetrics and Gynaecology, Paediatrics, Dermatology, ENT, Ophthalmology, Orthopaedics, ENT, Respiratory Medicine, Psychiatry, Dentistry, etc.
* All in-patient services including essential drugs are made available to the patients free of cost.
* In addition, the patients are also provided with healthy and hygienic food with no extra charges.
* In-patient services are available for all the Departments, totaling 605 beds.
* There is a 30-bedded Intensive Care Unit (ICU) for taking care of serious ill patients.
* There are 9 Major Operation Theatres (OTs) and 5 Minor Operation Theatres (OTs) which are well-equipped to handle all surgical procedures.
* Labour Room and Emergency Surgery Services are functional 24 hours on all days.
* The Central Laboratory functions 24 X 7.
* All routine and emergency laboratory services such as Biochemistry, Pathology, Microbiology, X-rays and ECG are available round the clock on all days.
* Wheel chairs, patient trolleys and battery-operated vehicles are always on stand-by position for easy transportation of patients on reaching the premises.
* Lift and Ramp Facilities are readily available for easy access to higher floors.
* Adequate Rest Room facilities are provided for the use of patients and the attenders accompanying them.
* Stand-by electricity generators have been installed in all strategic locations for emergency back-up.
* The hospital tries its level best to ensure the best service to all its customers. On the rarest of rare occasion when a patient faces an inconvenience, he/she can register their complaints with the Grievance Cell, which will be taken up by the Medical Superintendent of the Hospital, and the Dean, if need be.
* Every grievance will be duly acknowledged and acted upon at the earliest.
* The success of the Charter is credited to our users.
* Please use the facilities of the hospital with care.
* Please do not cause any inconvenience to other patients.
* The entire hospital is a No Smoking Zone/No Tobacco Zone.
* In an effort to avoid corruption, please refrain from demanding undue favour from the staff.
* Please help us in keeping the hospital and its surrounding clean.
* Your constructive feedback is valuable to us.